Privacy Policy

Last Updated: [Feb,19,2025]

At Appxcellence Solutions LLC, we respect your privacy and are committed to protecting the information you share while using Roku TV Remote & Control. This Privacy Policy explains how we collect, use, store, and share your information when you use our app.

1. Information We Collect

Our app does not require user account creation, but we collect certain data automatically to ensure proper functionality, improve the user experience, and provide personalized ads.

1.1 Usage Data

We may collect information about how you use the app, including:

  • Interaction with app features
  • Frequency of use
  • Error reports and crash data

1.2 Device and Network Information

We collect basic device and network information, including:

  • Mobile device type and operating system version
  • IP address
  • Unique device identifiers (e.g., IDFA/AAID)
  • Network access status (used to detect Wi-Fi availability for Roku TV connection)

1.3 Non-Personal Information

Additionally, we collect anonymized and aggregated data, such as:

  • App performance and usage trends
  • Crash logs
  • Interaction with ads

2. Third-Party SDKs and Ad Networks

Our app integrates third-party services for advertising and analytics purposes. These services may collect additional information based on your interactions with the app.

Ad Networks Used

We use the following ad networks:

These networks may collect:

  • Device identifiers (e.g., IDFA for iOS)
  • IP address and approximate location (if enabled in your device settings)
  • Interaction data (such as ad clicks and impressions)

Ad tracking preferences can be managed through your device settings.

3. How We Use Your Information

We use the collected data to:

  • Provide and maintain the app’s remote-control functionality
  • Detect network access to establish a connection with Roku devices
  • Improve performance and troubleshoot issues
  • Show relevant ads and optimize ad delivery
  • Process in-app purchases and subscriptions
  • Ensure compliance with legal obligations

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we share certain information with:

4.1 Third-Party Service Providers

  • Payment Processors (Apple App Store) for handling in-app purchases and subscriptions.
  • Advertising Partners (Google AdMob, Meta Audience Network) to provide relevant ads.

4.2 Legal Compliance

We may disclose data if required by law or in response to legal requests from authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred to the new entity with prior notice.

5. In-App Purchases and Subscriptions

Our app offers in-app purchases and subscription plans for premium access. All transactions are securely processed through Apple’s in-app purchase system.

We do not store or process any financial information. If you need to manage your subscription, visit Apple’s Subscription Management Page.

6. Network Access and Permissions

To function properly, the app requires network access to:

  • Connect with Roku TVs via Wi-Fi
  • Deliver and optimize advertisements
  • Provide necessary app updates

The app does not access or store sensitive network details beyond what is required for connectivity.

7. Cookies and Tracking Technologies

We use tracking technologies such as cookies, device identifiers, and analytics tools to:

  • Improve app performance
  • Provide personalized advertisements
  • Track usage behavior and fix issues

Users can disable ad tracking via device settings:

  • iOS: Settings > Privacy & Security > Tracking

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us, and we will remove the information.

9. Security Measures

We implement security measures to protect your data, including:

  • Data encryption to prevent unauthorized access
  • Limited access to collected information
  • Regular security updates

While we take precautions, no method of data transmission is 100% secure, and we encourage users to take steps to protect their devices.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your data, including:

  • Access: Request details of data we collect about you.
  • Correction: Ask for inaccuracies to be corrected.
  • Deletion: Request deletion of your data where applicable.
  • Opt-Out: Disable personalized ads through your device settings.

To exercise your rights, contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app and on our website. Continued use of the app after updates indicates acceptance of the revised policy.

12. Contact Us

For any questions or privacy concerns, contact us:

Appxcellence Solutions LLC
📧 Email: contact@appxcellence.net
🌐 Website: https://appxcellence.net/contact-us/